Customer Testimonials
BUYER BEWARE:
I purchased a used $10,000 2017 Chrysler Pacifica back in January of this year. After driving the car for only 100 miles the check engine light popped up (they cleared the codes). I drove it back and had to fight with them to even look at the problem. It was a bad cam shaft and I then had to fight to get them to "fix" that. It took two months to fix and when I got the car back the oil is now a black sludge. They refused to look at the problem at all this time and told ... Read More DealerRater - Apr 30, 2026
Would not recommend this dealership to anybody. Made appointment for vehicle at 9am on 3/20. Appointment was confirmed at 5pm night before. Used a vacation day and drove in from 1.5 hours away to find the vehicle was already sold. Compensation for 3 hours of driving and half a vacation day= $50 gas card.
Top-notch service from Keith Remelts! Professional, honest, and easy to work with. He made the paperwork a breeze and ensured the car was detailed and ready to go exactly when promised. 5 stars all the way!
Working with Keith was an exceptional experience from start to finish. We were in the market for a family vehicle and had several specific needs and preferences. Keith was attentive, patient, and highly accommodating throughout the entire process. He presented multiple options, clearly explained the differences between vehicles, and ensured we felt informed and confident in our decision.
What stood out most was the time and effort he invested in understanding exactly what would best suit our family. He never made us feel rushed or pressured, and his professionalism and knowledge made the process smooth and efficient. Keith truly went ... Read More DealerRater - Feb 12, 2026
5 stars for Keith Remelts! Honest, professional, and very easy to work with. They made the typically stressful process of buying a used car a breeze. I’m thrilled with my purchase and will definitely be coming back for my next vehicle. Thanks again, Keith!
We went in looking for a family vehicle and Keith was amazing to work with! He showed us multiple options and really listened to all of our needs and concerns. Buying a vehicle can be very stressful and the whole experience was very straightforward and effortless. We are very happy with the purchase and so thankful that we were referred to Keith because we had such an amazing experience! If you need someone you can trust, ask for Keith! You won’t be disappointed!
Great family owned dealership, personable, knowledgeable staff. They make you feel like family! Well done!
They were very professional and did everything they had to do so we could get the car we wanted.
Owen went way above and beyond what an average salesman would do, he worked his tail off to get me on my new 2026 GMC Sierra pickup. I highly recommend him and McDonald GMC Cadillac in Saginaw for your next car purchase
Quick, easy, very friendly, would recommend to anyone looking to get a vehicle in the area.
⭐️⭐️⭐️⭐️⭐️
Outstanding Experience with Keith Remelts
I had an excellent experience working with Keith Remelts at McDonald GMC in Saginaw. I purchased a GMC Terrain about a week ago, and the entire process was smooth, professional, and genuinely enjoyable. Keith was knowledgeable, patient, and made everything stress-free from start to finish. What really stood out was how accommodating the dealership was—since the title hadn’t arrived yet on the day of purchase, they kindly let me use a luxurious Denali so I didn’t have to drive my old vehicle back to Mount Pleasant. That level of consideration truly went ... Read More DealerRater - Jan 20, 2026
We had an easy, hassle free experience purchasing a vehicle from McDonald GMC. Keith was great to work with!
Great dealership and salesman. Made my truck buying experience quick and easy. Couldn’t ask for a better group of people.
AJ was awesome at getting us into our new truck!!! Will definitely recommend to others!!! Thank you!!!
I had an excellent experience working with Owen. From the very beginning, he was very knowledgeable and genuine. He showed commitment to understanding my needs and had great communication. He was always courteous and the process smooth and stress-free.
Owen was fabulous. Very thorough, informative and thoughtful. Great experience in every aspect of experience.
We recently purchased a vehicle from Keith and there were a few things we wanted to be fixed on it and without any question or hesitation he went over and beyond to make sure everything was fixed and perfect for us. While the vehicle was in the shop they gave us a rental to drive and he constantly gave us updates on the status of our vehicle. I would recommend everyone to go to this dealership and go see Keith if you are looking for a new car. If I could give him 10 stars I would, very happy with our ... Read More DealerRater - Nov 17, 2025
Great place to work with , didn’t force anything , and not pushy , salesman was awesome
Everyone was very pleasant & helpful. The whole staff focuses on what we wanted and did their best to accommodate us.
Owen was a huge help in finding the right vehicle for me. He was respectful and helpful through the entire process.
Wonderful purchasing experience. The entire process was well planned, detailed, thoughtful and they listened to my interests in the GMC truck options. I would recommend other potential vehicle buyers to give them a try.
Working with Owen was a pure and pleasant experience. He is a great at what he does and made us feel like family. We would ask for Owen again in the future...very friendly and outgoing making us feel special. will reconmend him to other friends and family looking to buy a car.
Owen was very conscientious and accommodating. He worked with me to make sure I got what I wanted and at the price I needed to be at.
This dealership is outstanding and extremely helpful. Very large selection of vehicles and made sure my needs were all taken care of when purchasing my vehicle.
Dedicated to it’s customers and open to finding the best deal for you or your family
Although Keith was new to the dealership he was informed and well acquainted with the cars available for purchase. And helped us find the perfect car.
Excellent vehicles, staff and maintenance keeps me coming back to McDonalds for over 30 years now. A special shout out to our salesman Owen. He is excellent at getting the vehicle we want and explain and helping us with any questions we had.
Best dealership ever. Second time buying a car from them, have No problems or issues.
AJ WAS AWESOME. HE GOT ME APPROVED AND PICKED ME UP WENT ABOVE AND BEYOND TO GET ME DONE. WOULD BUY HERE AGAIN!
I had a great experience with leasing my vehicle! Owen was wonderful and went above and beyond to ensure my needs were met without any pressure. Tom and Brandon were wonderful to work with also. Overall, a great experience and will be recommending Owen whenever I can!
We had an excellent experience working with Owen and Tom at McDonald GMC Cadillac and would definitely recommend!
The salesman, Owen cares about the customer's wants/needs. He's very thorough, knowledgeable, and presents with phenomenal customer service!
Owen did a fantastic job in assisting us through the truck buying process. He was honest, sincere, and took care of everything he said he would in a fast and efficient way. Would recommend buying a vehicle from him.
My wife and I had a great experience at the dealership. Owen was fantastic to work with.
Great service. They will do all they can to help the customer. AJ is awesome.
Did a good job taking care of us. Cleaned the use vehicle very well and fixed the problems they said they would. Very good.
AJ Ramirez was an amazing sales rep . He went above and beyond the job title and made sure everything was taken care of.
Owen is awesome! Best car salesman! Go see him at McDonald Cadillac. You will not be disappointed.
I love my Cadillac, Super easy process and Owen did a fabulous job. I will send more customers to him.
We’ve worked with Owen for years, and he continues to be a standout. He’s consistent, professional, and truly goes above and beyond to make the process easy. We trust him completely and always feel taken care of. This last purchase was no exception—smooth, efficient, and handled with care. He’s a real asset to the McDonald team and we will continue to work with him for years to come.
We were looking for a great deal on a used car with low miles and AJ helped make the process fast and easy!
Owen is the best salesperson I have ever had the pleasure of dealing with. He has sold us 3 cars thus far and we plan to deal with him in the future.
I had a fantastic experience at McDonald’s GMC Cadillac! AJ Ramirez and Matt were exceptional, helping me find the perfect car with their expertise and kindness. The entire team at the dealership was welcoming and attentive, making my car-buying journey enjoyable. Highly recommend them for anyone in search of a new vehicle!
I love how yall communicate and treat your customers.show us around make us feel welcomed.
Went to get my transmission flushed and was quoted $329.00. They called me the following day and the price was over $800. Tried telling me the transmission fluid was $482.00 alone. I’ve bought three vehicles here in the past twenty three years and won’t be going back. They did charge me the original price of $329 but that doesn’t change the fact they tried to screw me!
Owen was good to work with, made sure I had all the features I was looking for, and provided a good delivery experience.
Bill Urbanski was great with getting us numbers right away and being transparent from the start. He knew what we were looking for a went for the win. Overall I would purchase from Bill Urbanski and Mcondald GMC Cadillac in the future!
I enjoyed working with Owen. He was easy to speak with and I never felt pressured. In the end, the truck we selected was just what I wanted! Owen made himself available for any future assistance as well.
Got me in and out fast, great service, would recommend anyone looking for a new vehicle to come in and get one at McDonald’s GMC
Owen was great to work with. He was very knowledgeable, personable, helpful, and thorough. I would highly recommend him to anyone searching for a new vehicle.
My experience of working with Owen was phenomenal!! He made himself present from the moment we pulled into the parking lot. We were impressed with his enthusiasm to help and answer any questions we had! He was very attentive and ambitious to our needs and wants of obtaining the vehicle best for us! I am so happy with the beautiful 2025 GMC Terrain he helped us transition into! We were also very impressed with cleanliness of the dealership and the availability of the Cafe’! Nice touch!! We loved working with Owen…and can’t forget the friendly interactions with Coop and ... Read More DealerRater - Apr 29, 2025
From start to finish, this was the most pleasant customer experience I have probably ever had in my entire life. They were very helpful and quick to get everything taken care of a processed. They are so friendly and knowledgeable. I also love how evident it was that they are a family oriented dealership. This was shown with how they had treated my two kids (5 and 7) that were present. They were so kind to them by offering them candy, snacks, drinks, and even paper to color on. They had engaged in conversation with them which at times can be difficult ... Read More DealerRater - Apr 26, 2025
Owen was excellent! As soon as the car I was interested in came in, he called right away! I was able to get it off the lot same day. He was very attentive and answered all my questions! Would 100% recommend!
Staff was very helpful in meeting my needs and expectations. They were attentive and very professional.
Very professional, everyone was so kind and helpful. Would definitely shop here in the future!
They were dishonest about the out the cost. The manager stormed out of the office mid conversation. He was upset I wouldn’t pay 3K over what he originally offered me.
Needed a car and got us in and out within a few hours. Fast and easy.
Ben was fantastic to work with! I wouldn't buy a car from anyone else! He's knowledgeable, authentic, and made the process fun and easy.
Just purchased a new vehicle and could not have been an easier experience. Thank you for all the help in getting us into our new vehicle. Now I know why we always come back. Owen Vankuiken helped us into finding the perfect vehicle. Once purchased he showed us how everything operated and explained all the options. Tom Dexter helped to give us a fair price for our trade in and a fair price on our purchase. This is the third vehicle purchased from Owen and I’ll be back when we need another.
Wonderful dealership great people who helped me get my beautiful green suv fast and easy
This is a first class dealership. They sales staff is very knowledgeable about the vehicles they are selling. Owen went over the top to make me a happy customer.
Everyone at the dealership was welcoming, friendly, kind, and helpful. Owen gave us the best vehicle tutorial/walk through that we have ever had! He was fabulous! Also, Owen wasn’t pushing us to purchase, he asked how he could help, and he let us decide.
Excellent transaction. Have purchased several vehicles from McDonald's over the last years and will do so again in the future.
Went from a Chevy Silverado to a new GMC 1500 huge difference and the price was better couldn’t believe it! Would highly recommend asking for Brandon he works hard to make you a great deal
Our salesman Brandon was a great help to us. Excellent service. We love our new vehicle. Would definitely recommend this dealership to our friendly family and had a great experience. We give him a five star review!
Came in not sure exactly what we were looking for but Brandon guided into finding the most comfortable and luxurious vehicle that fit for us.
Excellent customer service and willing to make sure your completely satisfied. Will be back to purchase again.
Awesome Customer Service! excellent knowledge. Friendly professional extremely helpful love my car so far Happy Thursday
Bill was my dealer and He was fantastic great customer service great personality, and sold me a great car. Shout out to Bob also he was great also very helpful ❤️❤️
I drove all the way from Frankfort to Saginaw and Brandon made the deal much worth the drive. Very friendly staff and good looking dealership.
My brother just purchased a vehicle down in Illinois so I decided to get one as well and my experience here at McDonald went excellent. Very happy with my new optiq.
Brandon helped us get into a super nice Acadia that matched exactly what we were looking for! would recommend him to any of our friends and family!
Bill was a great sales guy answered all my questions regarding the car explain everything with the car has a great sense of humor and personality all around is a great guy
We had a great experience with Bill Pemberton, he told us what we needed to know and set us in the right direction.
We were very happy with our experience in finding the right vehicle for us thankfully they had exactly what we where looking for!
We drove almost 3 hours to come meet with Brandon at McDonald GMC because they gave us the best deal!
This is the third car that I’ve leased from Owen in the past two years. Of all the salesman I have dealt with throughout the years, he is my favorite. Kind, curious, knowledgeable, and an all around nice guy. New Car Manager Tom is a xxxx of a nice guy too, as are all the staff. I’ve never had a bad experience with the dealership and they’ll continue to have my business for years to come. I just hope that one day, Owen will let me crabwalk one of the new Hummers through the Taco Bell drive-thru.
My sales person was veryyy helpful. Went above and beyond for me. Thank youuu so much!
Everyone I came in contact with was very kind and professional. Salesman was very knowledgeable and able to answer any questions I had.
AJ Ramirez was Wonderful! He was helpful, upbeat and willing to go the extra mile to make my experience great!
Very clean nice staff excellent took really good care of us Aj Ramirez was the best would have him again
I truly enjoyed my experience! It was well orchestrated and there was never a moment of just waiting around. My agent Bill knew his stuff and was a pleasure to work with.
I had a wonderful experience buying a car at this dealership with the help of salesperson Bill Pemberton. He went above and beyond to help me find a vehicle large enough for my giant dogs that would also work with my disability. He was very kind and helpful and spent a lot of time measuring and photographing SUV’s and vans for me in the freezing cold. In the past I have had car salespeople try to pressure me into vehicles I didn’t want or that were garbage and Bill did not do that at all. He wanted to ... Read More DealerRater - Feb 3, 2025
Owen did a wonderful job with our new Yukon XL would recommend him to anyone look for a new car or truck
Great friendly service! Wonderful to work with. Steven and C.J. were great! Would definitely come back and recommend them!
It was a very pleasant experience and would recommend Owen my salesman to anyone if they are looking for a new truck or car
Brandon was very knowledgeable helpful and considerate with helping us purchase our new gmc canyon.
Brandon helped me get back into gmc again very happy with the product will not go back to a chevy
CJ Johmston did an amazing job finding my Aunt the exact car she was looking for. He walked her through from start to finish, taking the time to show her all the features and included paint and interior protection. Tha k you CJ!protection
Owen was very helpful in guiding me thru the selection process prior to purchasing my new 2025 GMC Sierra 2500HD. Trucks have changed so much in the 20 years since my last new vehicle purchase that is was a little overwhelming. A little guidance and direction helped me make a very satisfying decision.
Outstanding and amazing. Brandon Hamilton did a great job. I'll be back in the future.
Brandon was so professional, helpful, a d courteous with me on the purchase of my new GMC truck. At no time did I feel pressured, rushed, or feel defensive. Once the sale was agreed to, it ran almost 3 hours past closing time and there was never a rush to complete, unhappiness for staying past time, shortcuts etc! This was my best new car buying experience I've had hands down, almost 10 vehicles deep now!
Brandon was great and very honest. You can tell he wants to get you the best deal!
I purchased my last vehicle through Brandon and got another one again the experience has always been wonderful I love my new red xt4
Owen was great. Well versed on all aspects of our choice of the 2025 GMC Sierra we purchased. Very attentive to detail. Got us a really good deal on our Trade-in truck. Very easy to work with. We only intended to look but were very happy to say "Look what followed us home!" Thank you again, Owen... will recommend you to all we know.
Chris was amazing, no pressure! Walked in no expectations, was not disappointed. It was a very smooth process.
AJ help me find a car we got a great deal on it and absolutely love it
I have been buying my vehicles from here, for years. Ron and AJ have always taken excellent care of myself and family members. I will keep doing business with McDonald Cadillac
Brandon helped me find the right vehicle that fit the budget for me and my wife He was very kind.
Thank you, we appreciate your assistance in helping us secure our 2017 ford escape thanks!!
